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5 Year Guarantee

Brynje offers a 5-year warranty against manufacturing and material defects. If the product has defects caused by manufacturing issues, it will be repaired or replaced where possible. Please contact us by email to have your case assessed.

  • Damage not covered by the warranty can be repaired for a fee.
  • If the damage cannot be repaired, Brynje will replace the product with a new one. By doing so, you agree that Brynje may recycle the damaged product.
  • If the product has been discontinued, you can choose a replacement of equivalent value. Please note that the original price of the damaged product may differ from current prices in the online store, as new versions may have been released.

The warranty covers:

  • Fabric manufacturing defects.
  • Manufacturing defects in seams.
  • Manufacturing defects in zippers and fasteners.
  • Disproportionally large shrinkage of products rendering them unusable.
  • Delamination of the membrane (the glue between the outer fabric and the membrane detaching).
  • Tape that comes loose on shell clothing.
  • Faults in the membrane of shell clothing.

 

The warranty does not cover:

  • Normal wear and tear such as pilling, tearing/chafing from external factors, or natural degradation of colors and materials. Pilling does not reduce the garment's performance.
  • Damage caused by accidents, negligence, or improper use.
  • Incorrect washing that does not follow the washing instructions on the product.
  • Poor maintenance.
  • Shrinkage less than 10 percent of the product's original size.
  • Worn-out products, regardless of age.

Please wash productc before sending to Brynje

Products sent to us for repair or warranty assessment must be freshly laundered. If the product has not been washed according to our instructions, we reserve the right to invoice NOK 250 for washing.

 

Brynje approves warranty cases

All warranty matters must be clarified with Brynje before they can be approved. As soon as a warranty case is approved, the product will be replaced by Brynje. An individual assessment of factors such as the condition and age of the product is decisive for the size of the compensation.
 

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